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The Most Commercially Standardized Exhibition Is Service.

2013/3/5 20:48:00 10

Fashion ShowExhibition StrategyExhibition LayoutExhibition Service Process

At the end of the opening ceremony, the exhibition was declared successful, and the staff of the organizer disappeared without a trace. This phenomenon will never happen abroad. The hosting unit appears as a service customer, especially the customer service center should help exhibitors and purchasers to solve various specific problems, including complaints. As long as the exhibitors and purchasers need it, the organizer should think of it. Only through high-quality service can we form a fixed customer base, and the organizers can strive for a certain market share in the age of competition.


   Standardize and standardize service process.


Many domestic exhibition enterprises have realized the importance of standardization and standardization of exhibition service process. For example, the Dalian International Garment Fair, which was first certified by the international fair, has established a comprehensive exhibition service system, including exhibition business, exhibition project, exhibition rental, exhibition property management and so on. In the exhibition practice, we operate strictly according to the standardized process, providing a first-class and efficient exhibition service for the clothing exhibition. In addition, the Convention and exhibition centers in Shanghai, Dalian, Xiamen and other cities have set up their own service modes of operation.


   Elaborately produced exhibition service manual


During the course of organised exhibition, the sponsor or exhibition contractor is required to provide a high-quality exhibition service manual for each exhibitor. This service manual should be attractive, easy to understand and standard. On the one hand, do not regard the readers of the handbook as the leaders of the exhibition industry. They should be enlisted as new people entering the exhibition gate, and write all the possible problems and solutions. On the other hand, we should promptly communicate with the organizers of the conference to understand the new changes in this exhibition service. Finally, your exhibition service manual should have the function of inquiry and readability. This exhibition manual with integrity and easy inspection can save the time of exhibitors and exhibitors and reduce friction.


   Convention and exhibition service is people-oriented


The service should be people-oriented, and the exhibition service should also reflect the idea of "putting people first". For example, the layout of the exhibition is completely divided into categories of exhibits to facilitate audience visits. Visitors just get into the exhibition hall to get a handbook or guide for the exhibition, which is written in different languages. There are also dining areas, rest places and convenient passageways. All these reflect the meticulous service concept of the organizers, and fully reflect the charm of the exhibition's quality service.

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